1 Abbreviation for firm-wide knowledge management initiative (3)
3 Event or occurrence involving a Contact (8)
5 Red P icon (7)
8 K&S Contacts added to a distribution list for specific use (7,5)
9 Question mark icon (10)
11 The web-based application used by all InterAction users (9)
12 Name of the Contacts that are viewed in Outlook Contacts (10)
13 A person who is designated to act on your behalf (5)
14 A connection between an existing Contact and/or a K&S employee to this Contact (12)
15 An easy way to view activities added to a conact and to keep updated on changes made to sa Contact (9)